Billing & Insurance
Achilles Neurology Clinic operates on an out-of-network, fee-for-service concierge model, prioritizing personalized neurological care without insurance constraints. This allows us to deliver unrushed, thorough consultations tailored specifically to your needs that simply isn't possible in conventional insurance-based practices.
Our patients consistently report faster diagnoses, more effective treatments, and better long-term outcomes. You can still utilize insurance for medications, labs, and imaging, and we provide detailed superbills for easy reimbursement.
Why Choose Our Concierge Model?
We've chosen a fee-for-service model to provide exceptional neurological care without the constraints often imposed by insurance networks. Benefits include:
- Direct, immediate access — no referrals needed, no waiting for approvals
- Extended, unrushed visits with personalized attention
- Precise, individualized treatment plans
- Clear, upfront pricing without hidden fees
- Responsive communication with your neurologist for ongoing support after your appointment
Our patients find that their investment in a concierge neurological consultation often leads to more accurate diagnoses, more effective treatment plans, and better outcomes—ultimately providing significant long-term value and peace of mind.
- All Insurance Plans
- Out-of-Network
- Concierge Care Model
- Personalized
- Transparent Billing
- 100%
Insurance Reimbursement Made Simple
While we do not directly bill insurance, we provide detailed superbills that you can submit for reimbursement through your PPO insurance plan. Many of our patients successfully receive a reimbursement from their insurance company.
How Out-of-Network Reimbursement Works
After your appointment, we'll provide you with a detailed superbill that includes all the necessary medical codes, diagnosis information, and service details. You can submit this documentation to your insurance company to request reimbursement according to your out-of-network benefits.
Submitting Your Superbill
The process for submitting your superbill is straightforward:
- Pay for your appointment at the time of service
- Receive your detailed superbill from our office after your visit
- Submit the superbill to your insurance company (usually through their online portal or by mail)
- Your insurance company will process the claim and send any applicable reimbursement directly to you
Our staff is happy to provide guidance on this process, though the actual reimbursement decision remains between you and your insurance provider.
Flexible Payment Options
We recognize that healthcare expenses can be a concern and we are committed to making our services as accessible as possible. For patients who need additional flexibility, we offer:
- Pay-Later or Pay-in-Installments: In partnership with payment providers (like Affirm or Klarna), you can spread out the cost of your visits over multiple installments. This helps reduce the upfront financial burden.
- Financial Assistance: If you're experiencing economic hardship, contact us to discuss flexible payment arrangements. We'll work with you to find a plan that makes sense for your situation.
If you have any questions about our concierge care model, the superbill process, or payment options, please reach out to us. We're here to help you feel comfortable and confident about every aspect of your care.
Phone: (310) 774-7025 | Email: info@achillesneurology.com
Ready to Experience Neurological Care Without Limits?
Join hundreds of satisfied patients who chose Achilles Neurology Clinic for high-quality care, expert guidance, and compassionate service.