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Achilles Neurology

Billing and insurance

No surprises about what your visit costs.

One fee per visit, no membership and no facility fees. Ask the office about the fee for your visit and your payment options before you send a request; nothing is charged until it has been confirmed with you. Payment is collected securely online before your visit.

How it works

Your visit fee and your insurance

What your visit fee covers

Your time with Dr. Ntranos: your history, a neurological examination, a review of your records and test results, prescriptions, test orders and referrals, coordination with your other doctors, messages between visits, and a superbill for your insurer. There is no facility fee. The tests and medications themselves are billed separately, usually through your insurance.

A superbill for reimbursement

We are outside insurance networks. After each visit you receive a superbill, an itemized receipt your insurer needs, to claim money back. Most PPO plans reimburse 50–80%, depending on out-of-network benefits and deductible.

Your insurance still does its job

Medications, MRIs, and labs continue to run through your insurance as usual, and we handle prior authorizations. HSA and FSA funds can typically be used for the visit itself.

Step by step

Using your PPO with an out-of-network neurologist

  1. Check your benefits

    Ask your plan about out-of-network benefits for a specialist visit and how much of your deductible is left.

  2. Fee confirmed first

    The office confirms your visit fee before you are charged, and payment is collected online.

  3. Get your superbill

    After the visit you receive a superbill, the itemized receipt your insurer needs.

  4. Submit your claim

    You submit it, and most PPO plans reimburse 50–80%, depending on out-of-network benefits and deductible.

HMO plans generally do not reimburse out-of-network visits.

Questions

Payment and plan questions

Find payment options, Medicare information, and what your plan may cover.

Why out-of-network

Why we stay outside insurance networks

Insurance-based neurology runs on rushed visits and months-long waitlists. Staying outside those networks is what gives you a full hour, an appointment within days and a doctor who answers your messages himself. Here is how that compares.

Achilles Neurology ClinicA typical neurology clinic
Wait for a new-patient visitUsually same or next dayOften 3–6 months
Time with your neurologist60 minutes for a first visitOften 15–30 minutes
Who you seeDr. Ntranos, every visitOften rotating providers, PAs, residents
Reaching us afterwardDirect messaging with your doctorOften phone trees and portals
Referral requiredNoUsually yes

Ready when you are.

Request a visit with Dr. Ntranos, usually the same or next day.