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Achilles Neurology

Memory Loss: Causes, Symptoms, and When to See a Neurologist

Memory loss has many causes, and a good number of them are treatable: vitamin B12 deficiency, thyroid disease, sleep apnea, depression, and medication side effects among them. See a neurologist when memory problems interfere with daily life, repeat themselves, or worry the people around you. Evaluation starts with a 60-minute visit and cognitive screening, then blood tests, imaging, or formal testing when they will change the answer.

Medically reviewed by Dr. Achillefs Ntranos, MDPublished September 11, 2024Updated September 3, 20269 min read
A whole brain rendered in soft copper and slate-blue watercolor.

Memory loss is one of the most common cognitive symptoms that brings people to a neurologist, and one of the most frightening. Most people who come in worried about their memory do not have dementia, and many have something treatable. This page covers what separates normal forgetting from the kind worth investigating, and how the cause is found.

What memory loss is

Memory loss is difficulty forming, storing, or retrieving memories. It can affect recent memory, long-term memory, or both, and it can be temporary or lasting. Some slowing of recall is normal with age: the information is there and it takes longer to surface.

What is not normal is memory that is progressively worse, or that interferes with things you used to manage without thinking. That deserves an evaluation, and not because the news is likely to be bad. It is because so many of the causes can be corrected.

Short-term and long-term memory loss

People search for these as if they were two different diseases. In practice the distinction is a clue to the cause. Short-term memory loss, where new information does not stick and you repeat questions or lose track of the week, is the pattern of sleep deprivation, depression, medications, and, when it is progressive over years, the early stage of Alzheimer's disease. Long-term memory loss, where established knowledge or old events fall away, is uncommon on its own and points elsewhere: a head injury, a stroke, encephalitis, heavy alcohol use, or a later stage of a neurodegenerative disease.

The inability to form new memories has a name, anterograde amnesia; losing memories from before an event is retrograde amnesia. Both are unusual outside injury, seizure, or illness, and both call for prompt evaluation.

Normal aging or something more

SituationUsually normal agingWorth evaluating
NamesLosing a name and recovering it laterNot recognizing people you know well
Losing thingsMisplacing keys or a phoneFinding items in odd places, such as keys in the freezer
ConversationsForgetting part of a conversationRepeating the same question within an hour
Getting aroundPausing to think about directionsGetting lost on a familiar route
Everyday tasksNeeding a list for a complicated weekStruggling with a recipe or the bills you always handled
WordsOccasionally hunting for a wordSubstituting wrong words often enough that others notice
Who noticesYou notice, others do notFamily notice before you do, or disagree that anything is wrong

The right-hand column is not a diagnosis. It is the threshold at which the cause is worth finding, and mood changes or lost interest in things you enjoyed belong there too.

Sudden memory loss or confusion is an emergency

Memory loss or confusion that starts suddenly, especially with weakness, trouble speaking, a severe headache, or a fall, can be a stroke or another acute problem. Call 911 or go to the nearest emergency department. The gradual memory changes described on this page are evaluated in the office.

What causes memory problems

The list of what causes memory loss and forgetfulness is long, but in clinic a short list accounts for most of it. The rows are ordered roughly by how often we find them.

CauseWhat points to itReversible
MedicationsSedatives, sleep aids, some bladder and allergy medications, opioids. Symptoms that track a new prescriptionUsually
Sleep apnea and sleep disordersSnoring, waking unrefreshed, daytime sleepinessUsually
Vitamin B12 deficiency, thyroid diseaseFound on blood tests, often with fatigue or other body symptomsUsually
Depression, anxiety, sustained stressAttention is the problem, and what is not attended to is not stored. Can closely mimic early dementiaUsually
Heavy alcohol useA long history of heavy drinking, sometimes with poor nutritionPartly
Concussion or head injuryOnset dates to the injuryOften improves
Stroke, including small silent onesA step change rather than a slow slide, or an abnormal MRIManaged, not reversed
Neurodegenerative diseaseSlow progression over years, recent memory affected first, noticed by familyManaged, not reversed

Neurodegenerative disease is what people fear when they book, and it is last on this list for a reason. The rows above it are more common and more fixable, so they get checked first.

Visual guide

Looking beyond the memory complaint

Brain illustration beside a notebook, glasses, pillow, and blood sample tube.
  • Daily life: Repeated problems and functional changes help describe the concern.
  • Causes: Sleep, medication effects, and other medical conditions may contribute.
  • Next steps: Examination guides blood tests, imaging, or cognitive testing.
Memory problems are evaluated in the context of everyday function and possible causes.

How the cause is found

  1. A detailed history, ideally with a family member present, because the person with the memory problem is often the least able to describe it.
  2. A neurological examination and cognitive screening during the visit.
  3. Blood tests for vitamin deficiencies, thyroid function, and other medical contributors.
  4. A medication review, every prescription and over-the-counter product. One of the highest-yield parts of the evaluation.
  5. Brain imaging, usually MRI, when the history or examination calls for it.
  6. Neuropsychological testing when a detailed map of which abilities are affected would change the plan.

Treatment

  • Treat the cause. Replacing vitamin B12, correcting thyroid function, treating sleep apnea or depression, or stopping an offending medication often improves memory, sometimes markedly.
  • Medication for neurodegenerative disease. Symptomatic treatments help many patients, and for some with early disease newer treatments aim to slow progression. We discuss honestly whether you are a candidate and where they are given.
  • Memory aids and routine. Calendars, phone reminders, pill organizers, and a consistent daily structure help more than most people expect.
  • The habits that protect the brain. Exercise, a Mediterranean-style diet, sleep, social contact, and control of blood pressure, cholesterol, and blood sugar. Our article on keeping your brain healthy covers these.

What an evaluation here involves

A memory evaluation starts with a 60-minute visit with Dr. Achillefs Ntranos, MD, a board-certified neurologist who trained at Mount Sinai and completed postdoctoral neuroimmunology research at Johns Hopkins. Bring your medication list, prior imaging or test reports, and, if you can, someone who knows you well. MRI images can be uploaded ahead through our patient tools page. We look for the less obvious contributors as well as the usual ones, including neuroinflammation, autoimmune conditions, and sleep disorders.

Formal neuropsychological testing is not done in our office; we arrange it and review the report with you and your family, with a written plan. We see patients in Beverly Hills and West Los Angeles and by video anywhere in California, and you can book a visit without a referral. If the DMV has asked for a medical evaluation, we also perform DMV driver evaluations.

Visual guide

Building a useful memory assessment

Notebooks, glasses, cognitive sorting blocks, and a blood sample tube.
  • Examples: Specific changes in daily life help explain the concern.
  • Screening: Cognitive tasks and neurological examination add evidence.
  • Tests: Blood work, imaging, or detailed testing may clarify the cause.
The evaluation combines everyday observations with examination and selected tests.

Frequently asked questions

References

  1. National Institute on Aging. Memory problems, forgetfulness, and aging.
  2. Alzheimer's Society. Causes of memory problems.
  3. Mayo Clinic. Memory loss: when to seek help.
  4. Alzheimers.gov (National Institute on Aging). What is mild cognitive impairment?

Keep reading

Related pages

Your brain deserves more than fifteen minutes.

Book a visit with Dr. Ntranos, usually same or next day.